Terms & Conditions

WordPress SEO London is a trading name of WSL Search Ltd. In this policy, “we”, “us” and “our” refer to WordPress SEO London. These terms apply to the services we provide and to your use of this website. Please read them before engaging us.

Our services

We provide search engine optimisation services, including WordPress SEO, technical audits, WooCommerce SEO, Core Web Vitals optimisation, off-page SEO and local SEO. The specific work we will carry out for you, and anything expressly excluded from it, is set out in the proposal, estimate or statement of work we agree with you. Where these terms and an agreed proposal conflict, the proposal takes precedence.

Quotes and estimates

Estimates are based on the information available to us at the time and on the scope described. If the scope changes, or if the work turns out to depend on matters we were not told about, we will discuss the effect on cost and timescales with you before continuing.

Payment

Fees, the payment schedule and any recurring charges are as set out in the proposal or invoice. Invoices are payable by the date shown on them. We may suspend work on overdue accounts after giving you notice. Where the law entitles us to interest and recovery costs on late commercial payments, we reserve the right to claim them.

Your responsibilities

To do the work properly we need your co-operation. That normally means giving us timely access to your website, hosting, analytics and Search Console, supplying information and approvals when we ask for them, and telling us about changes made to the website by you or by others. You confirm that any material you supply is accurate and that you have the right to use it. Delays in access, information or approvals will affect timescales, and we are not responsible for the consequences of those delays.

Results

Search results are controlled by search engines and influenced by competitors, and no provider can guarantee a specific ranking, level of traffic or volume of enquiries. We agree to carry out our work with reasonable care and skill and to base our recommendations on evidence. Please also read our disclaimer.

Intellectual property

You retain ownership of your website, your content and your data. Deliverables we produce for you become yours once we have been paid for them in full. We keep ownership of our own methods, templates and tools, and of anything we developed before or outside our work for you.

Confidentiality

Each of us will keep the other's non-public information confidential and use it only for the purposes of the work.

Liability

Nothing in these terms limits our liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited. Subject to that, we are not liable for loss of profit, loss of revenue, loss of anticipated savings or indirect or consequential loss, and our total liability in connection with the services is limited to the fees you have paid us for the work giving rise to the claim.

Termination

Either of us may end an ongoing engagement by giving reasonable written notice, as set out in the proposal. Either of us may end it immediately if the other commits a serious breach and does not put it right after being asked to. On termination you remain liable for work already carried out and for costs we have committed on your behalf.

General

These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction. If any part of these terms is found to be unenforceable, the rest continues to apply.

Contact

Questions about these terms can be sent to [email protected] or raised on 020 8450 1220.