WordPress SEO London is a trading name of WSL Search Ltd. In this policy, “we”, “us” and “our” refer to WordPress SEO London. This policy explains what personal information we collect through this website, why we collect it and what rights you have over it.
We collect the information you choose to give us through our enquiry and estimate forms, or when you contact us by telephone or email. That normally means your name, your email address, your telephone number, your website address and whatever you tell us about your business and what you need. We do not ask for special category data, and you should not send us any.
Our website may also record standard technical information such as your IP address, browser type and the pages you visited, which is used to keep the site working and to understand how it is used.
We use your details to reply to your enquiry, to prepare an estimate or proposal, and to deliver and support work you have asked us to carry out. Where we have an existing working relationship, we may also use your details to contact you about that work. We rely on your consent when you submit an enquiry, and on our legitimate interest in responding to potential and existing clients.
We do not sell your personal information, and we do not share it for anyone else's marketing. We use third-party service providers to run our website, email and analytics, and those providers process information on our behalf under contract. We may disclose information where the law requires it.
Enquiries that do not lead to work are kept only as long as they are useful for follow-up and are then deleted. Records relating to clients are kept for as long as we work together and afterwards for as long as we need them to meet our legal and accounting obligations.
We take reasonable technical and organisational measures to keep your information secure and to limit access to those who need it. No transmission over the internet can be guaranteed completely secure, so please do not send confidential material to us by email unless you are content to do so.
Under UK data protection law you have the right to ask for a copy of the personal information we hold about you, to have inaccurate information corrected, to ask us to delete it, to object to or restrict how we use it, and to ask us to transfer it. Where we rely on your consent, you can withdraw that consent at any time.
To exercise any of these rights, contact us at [email protected] or on 020 8450 1220. We will respond within the time limits set by law.
Our website may use cookies and similar technologies to keep the site working properly and to help us understand how visitors use it. You can control or delete cookies through your browser settings, though some parts of the site may not work as intended if you block them.
If you are unhappy with how we have handled your personal information, please tell us first so we can put it right. You also have the right to complain to the Information Commissioner's Office, the UK supervisory authority for data protection, at ico.org.uk.
We may update this policy from time to time. The version published on this page is the one that applies.